Aimcontrollers Reviews

My controller just came in and the R2 button doesn't even work!!!??? Do you guys not even test your controllers before sending them out? I paid $325.10 for this controller and have waited 2 months to get it,, this is outrageous!!

Here is my experience dealing with these guys.
I ordered my controller over the first lockdown back in May 2020, arrived after a 6 week wait time which in comparison to current wait time was not that bad. However, upon receiving the controller I noticed that I had stick drift out of the box, A brand new controller. Upon further investigating and doing my own due diligence I concluded that it was contamination that got in from aim controllers. Further to reaching out to them I was advised from them that "this is a common issue with all Sony controllers" which I strongly denied as I was using a single controller from the time, I bought my DAY1 ps4 console, playing a lot of FPS. Putting this to side, I followed their advice and chose to return it back to them as they advised "lifetime warranty" which was the main selling point. Except for this... Their lifetime warranty does not cover stick drift after 90 days. thankfully in this case I was alright. (for now - keep reading). Controller was returned, received back after 2 weeks, everything was jolly.
FF - 5 months later, the stick drift was back, but this time with a growing vengeance. Considered I have NEVER dropped my controller, it just made no sense for this to happen again, especially after such a short turnaround time. I went to reddit to find if anyone else was having the same issue and turns out, there were hundreds, one user pointed out that a gap in the analogue sticks was causing dust and debris to slip inside the mechanism. This gap is clearly visible and can easily get debris inside. What’s annoying is, I never opted to get my sticks replaced. I wanted the original OEM sticks rather than the replaceable thumb sticks. So, I then decided to return this controller back again via my own choice of postage (DPD-UK) explaining what the issue was, but this time adding in pictures of what I had found and requesting them to kindly put back my OEM sticks as I never opted in for theirs.
FF - 2 weeks, after paying for custom chargers due to BREXIT, I got notified that they couldn’t deliver it as "nobody answered the door when attempted delivery" I was absolutely fuming. So, I reached out to them again over twitter/Instagram/emails and received absolutely no response. This went on for a further 2 months until one fine day I received a call from Poland, It was one of their social media handlers from their site who in his defence, "it was impossible for us to not accept any postal services as there are people always present on the shop floor" I dint want to get nasty or anything so instead I asked him, what postal service would you prefer I send the controller back to you guys. He explained that due to BREXIT and the recent changes, he simply couldn’t recommend anyone. He told me he does not know which courier service I could use to guarantee my controller being returned to them. That is crazy. Upon further conversing, he promised me a return call once he spoke to his seniors on the next working day to conclude the matter, which obviously dint happen due to their incompetency and incapability to handle proper services. So, I went back to reaching out to them again, this time over the phone. A woman picked up, I explained the issue thoroughly and told her I wanted to purchase a returns label, that way I know it would get to them for sure. She emailed me a returns label after I paid for it via PayPal which was great (2 weeks later).
So now, my controller has been posted out for the 2nd time, Via UPS. Due to get to them today. I am aware now that there could be a possibility of me paying for duty fees to get the controller back to me on UK borders which would mean I could probably be paying the controllers value just to get the damn thing repaired.
TLDR:
Received a controller with stick drift.
Repaired, stick drift came back with vengeance.
Found a design flaw on the controller.
No response from team
Stuck in returns debacle due to Brexit.
No response or support from team.

I bought a controller from Aim controllers. It told me it will come / shipped within 35 days , to end up just being shipped out 3 months later !! ( first of all , false advertisement, then second of all when I got my controller not even 2 days later the trigger stoppers they installed stopped working !!!) Worst Website I’ve ever spent my money on .

Can only give praise here. Firstly, to those complaining about a long wait - it states 35 BUSINESS days from the date of order.
Secondly, the controllers are fantastic, probably the best on the market IMO and with a lifetime warranty on most parts then they stand by the quality of their product.
Last of all, there was a small issue with my order - partly my fault as I changed my mind and they built to my original order spec, and also I had stick drift. They’re obviously busy as it would take a couple of days to get a reply by email, but the problems were resolved very well and has meant I have come away very happy. I would happily recommend again.

Ordered a ps5 controller exactly 35 business days ago, which was the max time to wait. What are they making an Eifel tower or something jeeee.
Guess what ? no controller yet.
THANKS.
I'm really tired of waiting after I spent 250 euros.
It's ridiculous if I knew was going to take this long I shouldn't have ordered.
I will not reccomend HELL NO , yes maybe the controller It's great, but we are paying a lot of money for that.
Now everyday of delay means that I will add more negative feedback on other channel such as reddit you tube istragram Facebook and more.
I give this company another week to send the controller otherwise I want my money back.
Very disappointed.

Ordered a controller on 16. December 2020, and haven’t received my ps5 controller yet.
I Think they’re a scam company!
Have sent them 4 mails, and they don’t reply me on when I get The controller.

So i placed an order for a very basic custom PS4 controller back in may during the intial lock down and realsied that upon receipt I had stick drift OUT OF THE BOX
Bare in mind this is a brand new product with an issue like this just wasn’t acceptable. So i reached out to support and was told to send it back to them with postage paid for as it was within the 90 day period GREAT!
However, Its now been 2 weeks and this stick drift is back with a bloody gengence. Ive had my original DAY1 ps4 controller with 1 occourance of stick drift right at the end of life cycle, That’s 7 years strong and that’s amazing !
I feel like this issue is not at Sony's production but at AIMcontrollers itself and was wondering if theres anyone else experiencing this issue ? I was hoping this was not just another "Scuff" and they had always advertised lifetime warranty